Returns & Refunds Policy

Effective Date: [07/01/2025]

At AbillionZ.com, we want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.

Return Window

You may return most items within 30 days of the delivery date.

When We Cover Return Shipping

We’ll cover the cost of return shipping if:

  • The item arrived damaged or defective
  • You received the wrong item

In these cases, please contact us right away so we can provide a prepaid return shipping label.

When Customers Cover Return Shipping

If you wish to return an item for any other reason (e.g., you no longer want it), you are responsible for return shipping costs.

Refund Process

  • Returns must be sent back in the original packaging when possible.
  • Once we receive your return, please allow 2 to 4 business days for your refund to be processed.
  • Refunds are issued to your original payment method.
  • Depending on your bank or credit card company, it may take additional time for the refund to appear in your account.

How to Request a Return

To start a return, please contact our support team:

Provide your order number and a brief description of the reason for return. Our team will reply with instructions.

Important Notes

  • Items returned without prior authorization may not be accepted.
  • Some items may be final sale or non-returnable (for example, certain clearance or liquidation items). If applicable, this will be clearly indicated on the product page.
  • We recommend using a trackable shipping method when sending returns.

Thank you for shopping with AbillionZ.com.